These Terms & Conditions govern the relationship between you (the client) and TanAfrica Safaris. By confirming a booking with us, you acknowledge that you have read, understood, and agreed to these terms.
A booking is considered confirmed once a deposit of 30% of the total safari cost has been received and acknowledged by our team. The remaining 70% must be paid no later than 30 days prior to the start date of the trip. For bookings made within 30 days of departure, full payment is required at the time of booking.
We accept payments via bank transfer, mobile money (M-Pesa, Airtel Money), or credit card (with a small surcharge). Bank charges and transfer fees are the responsibility of the client.
Cancellations must be made in writing. Refunds are processed as follows:
Note: Certain third-party costs (e.g., hotels, domestic flights) may be non-refundable based on their own terms.
We strongly recommend that all clients purchase comprehensive travel insurance covering trip cancellation, medical emergencies, baggage loss, and personal liability. TanAfrica Safaris does not provide insurance and is not responsible for any expenses arising from lack of coverage.
While we strive to follow the agreed itinerary, we reserve the right to alter routes, accommodation, or services if circumstances beyond our control (e.g., weather, road closures, or wildlife movement) require it. Any changes will be communicated in advance and done in your best interest.
Changes to confirmed bookings may incur administrative fees and third-party penalties. We will do our best to accommodate requested changes, but availability cannot be guaranteed.
It is the client’s responsibility to ensure they are medically fit for travel and safaris. Some activities may not be suitable for individuals with health conditions or physical limitations. Please consult your doctor and inform us of any health issues in advance.
TanAfrica Safaris acts as an agent for hotels, airlines, and other service providers. We are not liable for injury, illness, damage, delay, or loss caused by third parties or forces beyond our control (e.g., weather, political unrest, strikes, pandemics). Participation in all activities is at your own risk.
While sightings of wildlife are common, they are not guaranteed as animals roam freely in the wild. Always follow your guide’s instructions and maintain safe distances.
All disputes shall be governed by the laws of the United Republic of Tanzania. Any legal claims or actions must be brought within Arusha jurisdiction.
During the tour, we may take photographs or videos for promotional purposes. If you do not wish to appear in any media, please inform your guide at the start of the tour.
For questions or further clarification, feel free to contact us at:
📧 Bookings@tanafricasafaris.com
📞 +255 789 271 666
📍 Arusha City – Tanzania